Shipping policy

Shipping Policy

Last updated: 14-12-2025

Welcome to Date Your Health. This Shipping Policy explains how orders placed on our website are processed, shipped, and delivered.

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • You will receive an order confirmation and tracking details via email/SMS once your order is dispatched.

2. Shipping Locations

  • We currently ship across India.

  • Delivery availability may vary based on the customer’s pin code and courier partner serviceability.

3. Delivery Timelines

Estimated delivery timelines after dispatch:

  • Metro cities: 2–4 business days

  • Non-metro cities & towns: 3–6 business days

  • Remote locations: 5–8 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) are calculated at checkout and displayed before payment.

  • We may offer free shipping on select products, order values, or promotional campaigns.

5. Packaging

  • All products are packed securely to maintain quality and hygiene.

  • Health and wellness products are packed as per standard safety and compliance guidelines.

6. Delayed or Failed Delivery

  • In case of delivery delays, our support team will assist you with updates.

  • If a delivery fails due to incorrect address, unavailability of the customer, or refusal to accept the package, re-shipping charges may apply.

7. Damaged or Missing Packages

  • If you receive a damaged package or an incomplete order, please contact us within 48 hours of delivery.

  • Share clear images/videos of the package and products to help us investigate and resolve the issue promptly.

8. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping details.

  • Date Your Health is not responsible for non-delivery due to incorrect or incomplete addresses.

9. Contact Us

For shipping-related queries, please contact:

Email: wecare@dateyourhealth.com
Phone/WhatsApp: 8976325213
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM

10. Policy Updates

Date Your Health reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective once posted on the website.

By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.